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Leak Detection Phoenix FAQ

Can your Leak Detection Equipment find my Slab Leak?

If it’s a residential Slab Leak, yes we can. Our electronic Leak Detection equipment can find your leak if it’s in underground copper piping – your hot and cold potable water system – and if this is a residence with a separate water meter.

Unfortunately, the leak detection equipment cannot find a leak in plastic pipe (such as poly or pex pipe), which means we are not able to locate leaks in sprinkler tubing, plastic water mainlines, etc. We may be able to locate that type of leak using a different methodology, however. Call us and we’ll discuss your options.

What kind of equipment do you use for Leak Detection?
We use Electronic Leak Detection equipment which includes a pipe tracer and sound unit. The equipment is able to locate an Under Slab Water Leak by following the sound of the water.

How accurately can you locate an Under Slab Leak?
Our equipment is state-of-the-art, and as accurate as anything currently in use. We’re able to follow the underground water lines and can usually detect the leak quite accurately. In some cases, a flooring transition or change in the thickness of the subfloor (concrete) can interfere with the sound unit. However, even in that case we should be able to follow the water line, locating it’s beginning at the manifold and the fixture it’s supplying, as well as the general area of the leak, which will allow us to design an appropriate repair.

How much does Leak Detection cost?
We are currently offering a special price of only $69 for Slab Leak Detection – Phoenix and valleywide, plus a special bonus offer of >Leak Detection Free with Repair.

Will my insurance cover the cost of Slab Leak Detection and Slab Leak Repair?
Every insurance policy is different. Some pay costs related to finding and accessing the leak, as well as restoring your home, but do not pay for costs directly related to the pipe repair. Other insurance policies are more limited. We encourage you to contact your insurance company and ask them what costs are covered.

Why did this Slab Leak happen?
There are several reasons why a slab leak can occur, such as faulty installation of the pipe (the pipe may be rubbing on a rock left in the trench, or the pipe may have been kinked on installation), aggressive water conditions, or aggressive soil conditions. You can read more here: Slab Leak Causes

If I’ve had one Slab Leak, will I have more?
Quite likely! If the slab leak is a result of aggressive water or soil conditions causing deterioration of the pipes, it’s almost certain you will have additional leaks. We’ll be glad to discuss all your options (such as re-routing the water line overhead (read more about these options on our Slab Leak Repair page), or a complete repipe (find more information at our Repipe page)) and give you prices and information so you can make a well-informed decision and hopefully avoid more leaks in the future.
Do you have to make holes to detect the leak?

No, we don’t make holes in your floor to find your leak. Occasionally, though, we may need to make a small hole in the drywall at the manifold to determine exactly where a water line begins (see paragraph 3, above.)

After you locate the leak, how do you fix it?
Repair options include accessing the leaking pipe through the floor, re-routing the entire line overhead (read more about these options on our Slab Leak Repair page), or a complete repipe (find more information at our Repipe page). Your plumbing technician will go over these options with you and help you make the best decision.

Will there be damage to my home in the process of fixing the leak?
Depending on which option you choose (see paragraph above) we will need to either remove flooring and jackhammer the concrete slab in the area of the leak, or make holes in the drywall to re-route pipes overhead. Your plumbing technician can explain all of this in detail at the time he does your leak detection. In any case, you can be sure we’ll take every precaution necessary to minimize the damage to your home, including cutting neat, small holes only as needed to access the pipes; using dropclothes to control dust and protect your flooring; and vacuuming/cleaning when the job is finished.

If you have to make holes in the slab to fix the leak, will you put the concrete/tile/carpet back?
If you choose to have us access the leak and repair the pipe by removing flooring, and jackhammering the concrete slab, we will, first of all, make the holes as small as possible to minimize the damage to your home. After the repair, we’ll do a rough concrete patch of all holes. Replacing the flooring (tile, carpet, wood, etc.) will then be up to you.

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