Thank you for your interest in our company. Stevens Plumbing Heating & Air Conditioning has been providing quality Plumbing and HVAC services to Phoenix, and Valleywide, since 1982.
We’ve grown along with the growth of the Phoenix metro valley. From a small, family-operated company we’ve grown to provide service to the entire Phoenix metro area. We’ve accomplished that by giving excellent service, and by being honest and ethical in our business dealings. But, although we’ve grown, we are still family-operated and our business philosophy has remained the same.
Our Business Philosophy
We put our customers first
We strive to secure your loyalty through top quality service. We guarantee all our work, and our record with the Arizona Registrar of Contractors, as well as our BBB – A+ rating, will confirm that.
We have a “Small Town” business model
Our community is our customer base. We want to get to know you and want you to get to know us.
We keep a personal touch in our business
We answer our own phones, and set our own appointments. One of us is always available during business hours to take your call and answer your questions.
We value our employees
Most of our employees have been with us for many years (decades, in some cases). They are all either family or like-family. We do our best to help them achieve their full potential.
We’ve been in business over 30 years
Providing complete Plumbing Heating and Air Conditioning service and repair.
We are Licensed, Bonded and Insured
We’re licensed plumbing contractors, as well as licensed heating and air conditioning contractors, and licensed remodeling contractors. We are also long-time members of the Better Business Bureau (BBB). Check out our A+ rating!
About our Plumbing Department
We provide complete residential plumbing repair, service and installation. We don’t consider any job too small. Need a sink stoppage cleared? We’ll give you our very best service. But if you need a major Plumbing repair such as repiping, replacement of a water softener, bathroom remodeling or any job that requires a licensed, experienced plumber, you can feel confident that we’re well qualified to handle those major repairs.
See our Quality Assurance Guarantee for information about our Licensing with the Arizona Registrar of Contractors, our membership with the Better Business Bureau, and more information about the quality of the service you can expect from Stevens Plumbing, Heating & Air Conditioning.
Since the company began in 1982, we’ve specialized in repiping older homes. Our company was the innovator of the One-Day repipe. (We were doing One-Day Repipes before the other guys were even in business!) That innovative approach to repiping not only helped thousands of our customers save money, but also made the repiping experience more convenient by shortening our on-the-job time. We are still the premier company when it comes to repiping homes of all types (ranch style, two story, flat-roof – we do them all!) involving any piping material (galvanized, copper, poly, PEX). You may have heard or seen our ads: “Repipe… before the flood!”.
Over time, as more and more homes were built with copper piping under the slab, a new problem arose for homeowners: pin-hole leaks in the copper piping, from a variety of causes, create what has come to be called a slab leak. In response to this need, we added leak detection services as well as slab leak repair and reroutes (partial repiping of homes) to our specialties. We purchased state-of-the-art electronic leak locating equipment, and all our plumbing technicians are well-trained in leak detection and all types of pipe repair.
Today, we’re one of the leading leak detection – pipe repair companies in the valley, with a reputation for excellence. Other plumbing companies that don’t have the proper equipment, or are not trained and skilled in leak detection and slab leak repair, routinely recommend us for this highly specialized plumbing service.
About our Heating & Air Conditioning Department
We sell, install, service and repair most makes and models of heating and air conditioning units. Our heating and air conditioning technicians stay busy year-round providing repairs and replacements for our existing customers, and for the many new customers referred to us.
Our heating and air conditioning department provides not only repair service but also installation of new units.
One area of special emphasis is the semi-annual system check-up. We consider semi-annual servicing of heating-cooling units to be essential to the efficiency and longevity of the unit so we encourage all our customers to have their units serviced prior to each seasonal change. We offer heating and air conditioning system check-up specials at the beginning of each season, to encourage customers to have this very necessary service done, because we feel it’s so important for every home air conditioner.
As we tell our customers, you wouldn’t drive your car month after month, year after year, without providing regular maintenance. If you did – you can be sure it would break down prematurely! Well, your heater and air conditioner works just as hard as your vehicle, and needs regular maintenance to continue to work well for the expected lifespan of the unit, and to work efficiently (which can save money in lower energy costs). Don’t skip your all-important semi-annual system check-up!
More About Us
We’re your neighbor! While we have grown and expanded both the services we offer and our service areas through the years, some things have not changed. We started as a family run business, and we remain a family run business. We always have been, and intend to remain, locally owned and operated. Our customers are also our neighbors, and our friends.
We work hard to give quality service, and to keep a personal touch in the services we provide. We don’t use an answering service or call-takers. Our customers have told us they prefer to have their calls answered by a member of our team and we agree that’s the best way to give personalized service. Vice President and Dispatch Manager, Tony Squaglia, is personally involved in the dispatching and daily operations. Most of the time, when you call you’ll be talking with Tony. But no matter which team member may answer your call, you’ll get great service. One of us is always available during business hours to answer your questions and schedule your service or repair.
We set appointments. We’ve set high business standards by emphasizing quality service and by hiring highly qualified technicians, while at the same time keeping our prices affordable. Also, we recognize that in today’s world time has become a valuable commodity. That’s why we’ve adopted the policy of setting appointments… and we keep them! When you call to schedule your plumbing, heating or ac repair or service, we’ll set an appointment (within a two hour increment) that’s convenient for you. We’ll also be happy to call, if you like, to let you know the technician is on his way.
You can count on us for excellent quality, competitive pricing, and convenient service. But, don’t just take our word for it! Why not ask your friends, family members or neighbors about us? We have thousands of satisfied customers throughout the Phoenix metro area and we’re happy to say that personal referrals have been one of our most effective forms of advertising over the years, helping us grow and giving us the opportunity to do what we do best – provide reliable, expert plumbing and AC service and repair to our customers.
The Phoenix valley has grown tremendously in the past thirty years. There are benefits to that growth, but also a risk of decline in the sense of community we once enjoyed as a small western city. We feel we can help keep that sense of community by maintaining the personal touch in our business and by always putting our customers first. We take our business, and your health, comfort and safety, very seriously. Give us a call today. We’re here to help.